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Service and support

At Renishaw, we enjoy an excellent reputation for offering strong support to our customers through a network of over 70 wholly-owned service and support offices in 35 countries.

Our philosophy

Renishaw fundamentally believes that success comes from patented and innovative products and processes, high quality manufacturing, and the ability to provide local customer support in all its markets around the globe.

Sir David McMurtry
Chairman and Chief Executive

Sir David McMurtry, Chairman and Chief Executive

Support mission statement

Renishaw will service and support customers, throughout a product life-cycle, irrelevant of its size, value or location.

We will modify and innovate our existing service offerings to meet with our customer's ever changing needs and expectations, whilst still maintaining a high quality of service.

Our purpose is to ensure our service offerings enhance our customer's quality and productivity.

We value our customer feedback regarding our services offered as we see this as a long-term, two-way, working relationship.

Global reach

Renishaw has a worldwide service and support network. We have also built up a second support structure of agents and distributors who can provide first line support to regional customers.

A range of service and support options is available to our customers, giving them confidence in their purchase and complete piece of mind.

Browse our product support sites